/* eButler design system — one palette (sand / maroon / warm ink), two shells:
   body.ops  → control tower + partner portal (dark sidebar, dense, Plus Jakarta Sans + JetBrains Mono)
   body.warm → customer portal + public pages (sand topbar, spacious, Manrope + Noto Kufi Arabic)
   body.drv  → driver PWA (see driver/driver.css) */
:root{
  --ground:#F4EFE6;--card:#FFFCF7;--ink:#1F1A17;--muted:#5B524C;--faint:#8C7F6C;
  --line:#E6DCCB;--line-2:#D8CDBD;--line-soft:#F0E9DD;--soft:#EFE8DB;--soft-2:#EDE4D6;
  --accent:#7A1E3A;--accent-2:#5C1529;--accent-bg:#F3DEE4;
  --warn:#B8541F;--warn-bg:#F6E3D1;--ok:#1F7A4D;--ok-bg:#DCEFE2;--bad:#8F1D1D;--bad-2:#A32424;--bad-bg:#F8DADA;
  --info:var(--accent);--info-bg:var(--accent-bg);
  --side:#1F1A17;--side-ink:#C9BBA6;--side-sub:#A89A86;--side-dim:#8C7F6C;--side-card:#3A322D;--live:#7FD3A4;
  --bg:var(--ground);--brand:var(--accent);--brand-2:var(--accent-2);
  --radius:16px;--radius-sm:10px;--pill-r:6px;--shadow:0 1px 2px rgba(31,26,23,.04);--shadow-pop:0 6px 18px rgba(31,26,23,.16);
  --font-ops:'Plus Jakarta Sans',system-ui,-apple-system,"Segoe UI",sans-serif;--font-warm:'Manrope','Noto Kufi Arabic',system-ui,-apple-system,"Segoe UI",sans-serif;
  --mono:'JetBrains Mono',ui-monospace,SFMono-Regular,Menlo,monospace;
  font-family:var(--font-ops)
}
body.warm{--radius:18px;--radius-sm:14px;--pill-r:999px;font-family:var(--font-warm)}
*{box-sizing:border-box}[hidden]{display:none!important}html,body{margin:0;background:var(--ground);color:var(--ink);font-size:14px;line-height:1.45;-webkit-font-smoothing:antialiased}
body.warm{font-size:15px}
a{color:var(--accent);text-decoration:none}a:hover{color:var(--accent-2);text-decoration:underline}
h1,h2,h3{margin:0 0 .5em;font-weight:800;letter-spacing:-.02em}h1{font-size:20px}h2{font-size:15px}h3{font-size:13.5px}
body.warm h1{font-size:28px;letter-spacing:-.03em;line-height:1.05}body.warm h2{font-size:17px}
p{margin:0 0 .8em}
.muted{color:var(--muted)}.faint{color:var(--faint)}.small{font-size:.86em}.mono{font-family:var(--mono);font-size:.9em}
.num{text-align:right;white-space:nowrap;font-variant-numeric:tabular-nums}.tnum{font-variant-numeric:tabular-nums}
.row{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.between{justify-content:space-between}.right{margin-left:auto}
.stack>*+*{margin-top:14px}
.grid{display:grid;gap:12px}.g2{grid-template-columns:repeat(auto-fit,minmax(280px,1fr))}.g3{grid-template-columns:repeat(auto-fit,minmax(200px,1fr))}.g4{grid-template-columns:repeat(auto-fit,minmax(160px,1fr))}
.grid>*{min-width:0}

/* ---------- ops shell: dark sidebar + main ---------- */
body.ops{display:grid;grid-template-columns:236px minmax(0,1fr);min-height:100vh}
.side{position:sticky;top:0;height:100vh;display:flex;flex-direction:column;gap:2px;padding:16px 12px;background:var(--side);color:var(--side-ink);overflow-y:auto;scrollbar-width:thin}
.side .brand{display:flex;align-items:center;gap:10px;padding:4px 8px 18px;color:#fff;font-weight:800;font-size:15px;line-height:1.1}
.side .brand:hover{text-decoration:none}
.side .brand small{display:block;font-size:11px;color:var(--side-sub);font-weight:600;text-transform:none}
.side .navtoggle{display:none;margin-left:auto;width:44px;height:44px;border:0;border-radius:10px;background:var(--side-card);color:#fff;cursor:pointer;align-items:center;justify-content:center}
.side .logo{width:30px;height:30px;border-radius:9px;background:linear-gradient(135deg,#7A1E3A,#A84B66);color:#fff;font-size:16px}
.side .grp{padding:12px 10px 6px;font-size:10.5px;color:var(--side-dim);text-transform:uppercase;letter-spacing:.08em;font-weight:700}
.side .grp:first-of-type{padding-top:4px}
.side nav a,.side a.nl{display:flex;align-items:center;gap:10px;padding:8px 10px;border-radius:9px;color:var(--side-ink);font-weight:600;font-size:13px;line-height:1.2}
.side nav a:hover{background:rgba(255,255,255,.06);text-decoration:none;color:#fff}
.side nav a.active{background:var(--accent);color:#fff;font-weight:700}
.side nav a svg{width:16px;height:16px;flex:none;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}
.side nav a .cnt{margin-left:auto;font-size:11px;color:var(--side-sub);font-weight:700}
.side nav a.active .cnt{background:rgba(255,255,255,.22);color:#fff;border-radius:999px;padding:1px 8px}
.side nav a .badge{margin-left:auto}
.side .health{margin-top:auto;background:var(--side-card);border-radius:12px;padding:12px;display:flex;flex-direction:column;gap:7px;font-size:11.5px}
.side .health div{display:flex;justify-content:space-between;gap:8px}.side .health span:first-child{color:var(--side-sub)}
.side .health b{font-weight:700;color:var(--side-ink)}.side .health b.live{color:var(--live)}.side .health b.warn{color:#E89A6B}.side .health b.bad{color:#F2A4A4}
.side .user{display:flex;align-items:center;gap:10px;padding:12px 8px 2px;font-size:12px;color:var(--side-sub);line-height:1.2}
.side .user .av{width:30px;height:30px;border-radius:50%;background:var(--side-card);color:#fff;display:grid;place-items:center;font-weight:800;font-size:12px;flex:none}
.side .user b{display:block;color:#fff;font-weight:700;font-size:12.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.side .user span{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.side .user a{color:var(--side-sub);margin-left:auto;font-size:11px;font-weight:700}.side .user a:hover{color:#fff}
.side .user>div{min-width:0;flex:1}
body.ops>main{min-width:0;padding:16px 28px 28px}
.page-head{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-bottom:14px}
.page-head h1{margin:0}.page-head .sub{color:var(--muted);font-weight:500;font-size:13px;margin-top:2px}
.page-head>div:first-child{min-width:0}

/* ---------- warm shell: sand topbar ---------- */
.topbar{display:flex;align-items:center;gap:18px;padding:16px 28px;position:sticky;top:0;z-index:20;background:var(--ground)}
.topbar .brand{font-weight:800;font-size:17px;color:var(--ink);display:flex;align-items:center;gap:8px}.topbar .brand:hover{text-decoration:none}
.topbar .brand small{color:var(--muted);font-weight:600;font-size:12px;text-transform:capitalize}
.topbar .logo{width:28px;height:28px;border-radius:50%;background:var(--accent);color:var(--ground)}
.logo{display:inline-grid;place-items:center;font-weight:800;width:28px;height:28px;border-radius:50%;background:var(--accent);color:var(--ground)}
.brand{display:flex;align-items:center;gap:8px;font-weight:800;color:var(--ink);font-size:17px}.brand:hover{text-decoration:none;color:var(--ink)}
.menu{display:flex;gap:4px;flex:1;flex-wrap:wrap}.menu a{padding:7px 12px;border-radius:999px;color:var(--muted);font-weight:600}
.menu a:hover{background:var(--soft);text-decoration:none;color:var(--ink)}.menu a.active{background:var(--ink);color:var(--ground)}.menu a.btn{color:#fff;margin-left:6px}.menu a.btn:hover{background:var(--accent-2);color:#fff}
.who{display:flex;align-items:center;gap:10px;color:var(--muted);font-size:13px;font-weight:600}.who b{color:var(--ink)}
.container{max-width:1200px;margin:0 auto;padding:6px 28px 28px}.narrow{max-width:520px;margin:40px auto;padding:20px}.auth{padding:28px 30px}.auth .brand{margin-bottom:18px}.auth h1{font-size:26px;margin-bottom:4px}.auth .lead{color:var(--muted);margin-bottom:10px}.wide{max-width:1600px;margin:0 auto;padding:16px}

/* ---------- cards / kpis ---------- */
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:16px 18px;box-shadow:var(--shadow);overflow-x:auto}
body.warm .card{border-color:transparent;box-shadow:0 1px 0 var(--line)}
.card h2,.card h3{margin-top:0}.card h2{margin-bottom:10px}
.card>.row.between:first-child{margin-bottom:8px}.card>.row.between h2{margin:0}
.block-card{border:1px solid var(--line);border-radius:12px;padding:12px;margin-top:12px;background:var(--ground)}
.kpi{display:flex;flex-direction:column;gap:4px}
.kpi .n{font-size:26px;font-weight:800;letter-spacing:-.03em;font-variant-numeric:tabular-nums;line-height:1.1}
.kpi .l{color:var(--muted);font-size:12px;font-weight:600}
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px}
a.kpi,div.kpi.tile{color:inherit;background:var(--card);border:1px solid var(--line);border-radius:14px;padding:14px 16px;box-shadow:var(--shadow)}
a.kpi{flex-direction:column-reverse;justify-content:flex-end;gap:6px}
a.kpi:hover{border-color:var(--line-2);text-decoration:none;transform:translateY(-1px)}
a.kpi.hot{background:var(--accent);border-color:var(--accent);color:#fff}a.kpi.hot .l{color:#F3C7A6}
a.kpi.warm{border-color:#EACBA9}a.kpi.warm .n{color:var(--warn)}
.sub-pill{display:inline-block;border-radius:6px;padding:2px 7px;font-size:11px;font-weight:700;background:var(--warn-bg);color:var(--warn)}

/* ---------- tables ---------- */
table{width:100%;border-collapse:collapse;font-size:13px}
th,td{text-align:left;padding:9px 10px;border-bottom:1px solid var(--line-soft);vertical-align:top}
th{color:var(--muted);font-weight:700;font-size:11px;text-transform:uppercase;letter-spacing:.06em;white-space:nowrap}
tbody tr:last-child td{border-bottom:0}
tr.clickable{cursor:pointer}tr.clickable:hover{background:#FBF7F0}
td b,td a b{font-weight:700}
.tbl-scroll{overflow-x:auto}.trunc{max-width:260px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.lines td:last-child,.lines th:last-child{text-align:right}.total-row td{font-weight:700;border-top:2px solid var(--line)}
.rowhl{background:#FBF2E4}.dim{opacity:.55}

/* ---------- buttons ---------- */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:8px 14px;border-radius:var(--radius-sm);border:1px solid var(--accent);background:var(--accent);color:#fff;font-weight:700;cursor:pointer;font:inherit;font-weight:700;font-size:13px;line-height:1.2;box-shadow:0 2px 6px rgba(122,30,58,.25);white-space:nowrap;transition:background .12s,transform .12s}
body.warm .btn{border-radius:999px;padding:9px 16px;font-size:14px}
.btn:hover{background:var(--accent-2);border-color:var(--accent-2);text-decoration:none;color:#fff}
.btn.ghost{background:var(--card);color:var(--ink);border-color:var(--line);box-shadow:var(--shadow)}.btn.ghost:hover{background:var(--soft);border-color:var(--line-2)}
body.warm .btn.ghost{background:transparent;border-color:var(--line-2);box-shadow:none}body.warm .btn.ghost:hover{background:var(--card)}
.btn.dark{background:var(--ink);border-color:var(--ink);color:var(--ground);box-shadow:none}.btn.dark:hover{background:#000}
.btn.danger{background:var(--bad-2);border-color:var(--bad-2);box-shadow:none}.btn.danger:hover{background:var(--bad)}
.btn.ok{background:var(--ok);border-color:var(--ok);box-shadow:none}
.btn.sm{padding:5px 10px;font-size:12px}body.warm .btn.sm{padding:6px 12px;font-size:13px}
.btn.lg{padding:12px 20px;font-size:14px}body.warm .btn.lg{padding:13px 22px;font-size:15px}
.btn:disabled{opacity:.5;cursor:not-allowed}.btn.block{width:100%;justify-content:center}
.btn.link{background:none;border:0;color:var(--accent);box-shadow:none;padding:4px 6px}

/* ---------- forms ---------- */
label{display:block;font-size:12px;color:var(--muted);font-weight:600;margin:10px 0 4px}
input,select,textarea{width:100%;padding:9px 11px;border:1px solid var(--line);border-radius:var(--radius-sm);font:inherit;font-size:13.5px;background:var(--card);color:var(--ink)}
body.warm input,body.warm select,body.warm textarea{border-radius:12px;padding:10px 12px}
input::placeholder,textarea::placeholder{color:var(--faint)}
input:focus,select:focus,textarea:focus{outline:3px solid rgba(122,30,58,.18);border-color:var(--accent)}
input[type=checkbox],input[type=radio]{width:auto;accent-color:var(--accent)}
.inline{display:flex;gap:10px}.inline>*{flex:1}
.fieldrow{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:0 12px}
.chk{display:flex;align-items:center;gap:8px;margin-top:10px;color:var(--ink);font-size:13px;font-weight:500}.chk input{width:auto}
.toolbar{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:14px;align-items:center}.toolbar>select,.toolbar>input{width:auto;min-width:150px}.toolbar>.btn{min-width:0}.toolbar input[type=search]{flex:1;min-width:200px}
.search{display:flex;align-items:center;gap:8px;background:var(--card);border:1px solid var(--line);border-radius:var(--radius-sm);padding:0 12px;color:var(--faint);box-shadow:var(--shadow)}
.search input{border:0;outline:0;box-shadow:none;padding:8px 0;background:none}.search input:focus{outline:0}
.search svg{width:15px;height:15px;flex:none;fill:none;stroke:currentColor;stroke-width:2}
.search kbd{border:1px solid var(--line);border-radius:5px;padding:0 6px;font-size:11px;font-family:var(--mono);color:var(--faint)}
.err{color:var(--bad);font-size:13px;margin-top:8px;font-weight:600}
.note{background:var(--warn-bg);color:var(--warn);padding:10px 12px;border-radius:12px;font-size:13px;font-weight:500}
.note.bad{background:var(--bad-bg);color:var(--bad)}.note.ok{background:var(--ok-bg);color:var(--ok)}.note.info,.info-note{background:var(--accent-bg);color:var(--accent);padding:10px 12px;border-radius:12px;font-size:13px}
.secret{background:var(--ok-bg);border:1px solid #BFE0CC;border-radius:12px;padding:10px 12px;word-break:break-all}

/* ---------- pills ---------- */
.pill{display:inline-block;padding:2px 8px;border-radius:var(--pill-r);font-size:11px;font-weight:700;background:var(--soft-2);color:var(--muted);white-space:nowrap;line-height:1.5;text-transform:none}
.pill.ok,.pill.delivered,.pill.active,.pill.accepted,.pill.settled,.pill.paid,.pill.approved,.pill.verified,.pill.resolved_for_raiser,.pill.resolved_for_counterparty,.pill.resolved_split,.pill.completed,.pill.driver_app,.pill.published,.pill.online{background:var(--ok-bg);color:var(--ok)}
.pill.warn,.pill.offered,.pill.pending,.pill.confirmed,.pill.quoted,.pill.failed_attempt,.pill.pending_review,.pill.disputed,.pill.open,.pill.under_review,.pill.pending_verification,.pill.partially_paid,.pill.overridden{background:var(--warn-bg);color:var(--warn)}
.pill.bad,.pill.failed,.pill.cancelled,.pill.returned,.pill.declined,.pill.expired,.pill.rejected,.pill.suspended,.pill.dead,.pill.overdue,.pill.no_candidates,.pill.all_declined,.pill.revoked,.pill.excluded{background:var(--bad-bg);color:var(--bad)}
.pill.info,.pill.assigned,.pill.en_route_to_pickup,.pill.at_pickup,.pill.picked_up,.pill.in_transit,.pill.near_recipient,.pill.billable,.pill.invoiced,.pill.issued,.pill.api,.pill.platform_scored,.pill.manual,.pill.auto,.pill.retry,.pill.reassignment{background:var(--accent-bg);color:var(--accent)}
.pill.not_offered,.pill.withdrawn,.pill.draft,.pill.inactive,.pill.retired,.pill.closed,.pill.credit,.pill.debit{background:var(--soft-2);color:var(--muted)}
.chips{display:flex;gap:6px;flex-wrap:wrap}.chip{display:inline-flex;align-items:center;gap:4px;padding:2px 8px;border-radius:7px;background:var(--soft);font-size:11.5px;font-weight:600;color:var(--muted);white-space:nowrap;border:1px solid transparent}
.chip.bad{background:var(--bad-bg);color:var(--bad)}.chip.ok{background:var(--ok-bg);color:var(--ok)}.chip.warn{background:var(--warn-bg);color:var(--warn)}
.badge{display:inline-block;min-width:18px;padding:0 7px;border-radius:999px;background:var(--warn);color:var(--ground);font-size:11px;font-weight:700;text-align:center;margin-left:4px;line-height:18px}
.tick{color:var(--ok);font-weight:700}.cross{color:var(--bad);font-weight:700}
.dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:var(--line-2);margin-right:5px}.dot.on{background:var(--ok)}

/* ---------- misc components ---------- */
.toast{position:fixed;bottom:20px;left:50%;transform:translateX(-50%);background:var(--ink);color:var(--ground);padding:10px 16px;border-radius:12px;z-index:100;max-width:90vw;font-weight:600;box-shadow:var(--shadow-pop)}.toast.bad{background:var(--bad-2);color:#fff}
.empty{padding:28px;text-align:center;color:var(--muted)}
.timeline{list-style:none;padding:0;margin:0}.timeline li{display:grid;grid-template-columns:150px 1fr;gap:10px;padding:7px 0;border-bottom:1px dashed var(--line);font-size:13px}.timeline li:last-child{border-bottom:0}
.kv{display:grid;grid-template-columns:150px 1fr;gap:5px 12px;font-size:13px}.kv dt{color:var(--muted);font-weight:500}.kv dd{margin:0;word-break:break-word}
.tabs{display:inline-flex;gap:2px;background:var(--soft);border-radius:10px;padding:3px;margin-bottom:14px}
.tabs a,.tabs button{padding:5px 11px;border:0;background:none;cursor:pointer;color:var(--muted);font-weight:600;font-size:12.5px;border-radius:8px;font-family:inherit;text-decoration:none}
.tabs .active{color:var(--ink);background:var(--card);box-shadow:0 1px 2px rgba(31,26,23,.08);font-weight:700}
.tabs a:hover{text-decoration:none;color:var(--ink)}
.map{width:100%;height:320px;border-radius:14px;border:1px solid var(--line);background:#E9E1D3;overflow:hidden}
dialog{border:0;border-radius:var(--radius);padding:20px 22px;max-width:620px;width:95vw;background:var(--card);color:var(--ink);box-shadow:0 20px 60px rgba(31,26,23,.25)}dialog::backdrop{background:rgba(31,26,23,.45)}
dialog h2{font-size:17px}dialog .fd-fields textarea{resize:vertical}
.photo{width:120px;height:120px;object-fit:cover;border-radius:10px;border:1px solid var(--line)}
.photos{display:flex;gap:8px;flex-wrap:wrap;margin-top:6px}
.steps{display:flex;gap:6px;flex-wrap:wrap}.steps .s{padding:4px 10px;border-radius:999px;background:var(--soft-2);font-size:12px;font-weight:600;color:var(--muted)}.steps .s.done{background:var(--ok-bg);color:var(--ok)}.steps .s.now{background:var(--accent);color:#fff}
.progress{display:grid;grid-auto-flow:column;grid-auto-columns:minmax(0,1fr);gap:6px}
.progress>div{display:flex;flex-direction:column;gap:6px;font-size:12px;font-weight:600;color:var(--muted)}
.progress>div::before{content:"";height:6px;border-radius:3px;background:var(--line-2)}
.progress>div.done::before{background:var(--ok)}.progress>div.now{color:var(--ink);font-weight:700}.progress>div.now::before{background:var(--warn)}.progress>div.bad::before{background:var(--bad-2)}
.bar{display:inline-block;height:6px;border-radius:3px;background:var(--accent);vertical-align:middle}
.barbox{height:8px;border-radius:999px;background:var(--soft-2);overflow:hidden}.barbox>i{display:block;height:100%;background:var(--accent)}
details>summary{cursor:pointer;color:var(--accent);font-weight:600}pre.json{background:var(--ground);border:1px solid var(--line);border-radius:10px;padding:8px;font-size:11.5px;overflow:auto;max-height:240px;margin:6px 0 0;font-family:var(--mono)}
.split{display:grid;grid-template-columns:minmax(0,3fr) minmax(0,2fr);gap:14px;align-items:start}
.split2{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:14px;align-items:start}
.split>*,.split2>*{min-width:0}
.av{display:inline-grid;place-items:center;width:26px;height:26px;border-radius:8px;background:var(--line);color:var(--accent);font-size:11px;font-weight:800;flex:none}
.hero{background:var(--ink);color:var(--ground);border-radius:var(--radius);padding:18px 20px}.hero .muted{color:var(--side-ink)}.hero a{color:#F3C7A6}
.seg{display:inline-flex;gap:2px;background:var(--soft);border-radius:9px;padding:3px}.seg button{border:0;background:none;border-radius:7px;padding:4px 10px;font:inherit;font-size:12px;font-weight:600;color:var(--muted);cursor:pointer}.seg button.on{background:var(--card);color:var(--ink);font-weight:700;box-shadow:0 1px 2px rgba(31,26,23,.08)}
.queue{display:flex;flex-direction:column}
.queue .q{display:grid;grid-template-columns:36px minmax(0,1fr) auto auto;gap:12px;align-items:center;padding:11px 0;border-bottom:1px solid var(--line-soft);color:inherit;cursor:pointer}
.queue .q:last-child{border-bottom:0}.queue .q:hover{background:#FBF7F0;text-decoration:none}
.queue .ic{width:36px;height:36px;border-radius:10px;display:grid;place-items:center;background:var(--soft-2);color:var(--muted)}
.queue .ic.bad{background:var(--bad-bg);color:var(--bad)}.queue .ic.warn{background:var(--warn-bg);color:var(--warn)}
.queue .ic svg{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:2.2;stroke-linecap:round;stroke-linejoin:round}
.queue .t{font-weight:700;line-height:1.3}.queue .t .mono{font-weight:500;color:var(--muted);font-size:12px;margin-left:4px}
.queue .d{color:var(--muted);font-size:12px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.queue .age{font-weight:700;font-size:12px;color:var(--muted);white-space:nowrap}.queue .age.bad{color:var(--bad)}.queue .age.warn{color:var(--warn)}
.queue .act{display:flex;gap:6px}
.sparkline{width:56px;height:22px;fill:none;stroke:var(--accent);stroke-width:2;margin-left:auto}
.mapchips{position:absolute;left:12px;top:12px;display:flex;gap:6px;z-index:2}.mapchips span{background:var(--card);border-radius:999px;padding:5px 10px;font-size:11.5px;font-weight:700;box-shadow:0 1px 3px rgba(31,26,23,.12)}
.cd{font-variant-numeric:tabular-nums;font-weight:700}.cd.low{color:var(--bad)}

/* ---------- responsive ---------- */
@media (max-width:980px){
  body.ops{grid-template-columns:minmax(0,1fr)}
  .side{position:sticky;top:0;z-index:30;height:auto;overflow:visible;flex-direction:row;flex-wrap:wrap;align-items:center;gap:0;padding:8px 12px;box-shadow:0 2px 8px rgba(31,26,23,.2)}
  .side .brand{padding:4px 6px;font-size:14px}.side .brand small{display:none}.side .navtoggle{display:inline-flex}
  .side nav,.side .health,.side .user,.side>nav+nav{display:none}
  .side.open nav{display:flex;flex-direction:column;width:100%;padding:8px 0 4px;gap:2px}
  .side.open .grp{display:block;padding:10px 10px 4px}.side.open nav a{padding:11px 12px;font-size:14px;min-height:44px}
  .side.open .user{display:flex;width:100%;padding:8px 6px 4px;border-top:1px solid var(--side-card);margin-top:4px}
  .side.open .health{display:flex;flex-direction:row;flex-wrap:wrap;gap:6px 18px;width:100%;margin:6px 0 2px;padding:10px 12px}
  body.ops>main{padding:14px 16px 24px}
  .split,.split2{grid-template-columns:minmax(0,1fr)}
}
@media (max-width:720px){
  .topbar{flex-wrap:wrap;gap:6px 4px;padding:10px 12px}.topbar .brand{margin-right:auto}.who span{display:none}.who{order:1}.menu{order:2;flex:1 0 100%;width:100%;gap:2px;overflow-x:auto;flex-wrap:nowrap;padding-bottom:2px;scrollbar-width:none}.menu::-webkit-scrollbar{display:none}
  .menu a{padding:10px 12px;font-size:14px;min-height:40px;display:inline-flex;align-items:center;white-space:nowrap}
  .container{padding:6px 14px 24px}.timeline li{grid-template-columns:1fr}.kv{grid-template-columns:110px 1fr}
  body.warm h1{font-size:24px}h1{font-size:20px}
  input,select,textarea{min-height:42px;font-size:16px}input[type=checkbox],input[type=radio]{min-height:0;width:18px;height:18px}
  .fieldrow{grid-template-columns:1fr 1fr}.inline{flex-wrap:wrap}.inline>*{flex:1 1 45%}
  .timeline li{grid-template-columns:auto 1fr;gap:12px}
  .kpi .l a{display:inline-block;padding:8px 2px;margin:-8px -2px}
  .page-head{gap:8px}.page-head .row{width:100%}.page-head .row>*{flex:1 1 auto;justify-content:center}
  .toolbar>*{min-width:0;flex:1 1 45%}.toolbar input[type=search]{flex-basis:100%}
  .queue .q{grid-template-columns:36px minmax(0,1fr)}.queue .act,.queue .age{display:none}
  dialog{padding:16px;border-radius:14px;max-height:92vh;overflow:auto}
  .card{padding:14px}pre.json,.smeta .mono,dd .mono{overflow-wrap:anywhere;word-break:break-word}
  /* stacked tables (see app.js stackTables) */
  table.stacked{display:block}table.stacked thead{display:none}table.stacked tbody{display:block}
  table.stacked tr{display:block;padding:10px 0;border-bottom:1px solid var(--line-soft)}table.stacked tr:last-child{border-bottom:0}
  table.stacked td{display:grid;grid-template-columns:38% minmax(0,1fr);column-gap:12px;align-items:start;border:0;padding:3px 0;text-align:left;white-space:normal}
  table.stacked td>*{grid-column:2;min-width:0}table.stacked td.num{text-align:left}
  table.stacked td::before{content:attr(data-label);grid-column:1;grid-row:1/span 20;color:var(--muted);font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.05em;padding-top:2px}
  table.stacked .chip,table.stacked .pill{white-space:normal}table.stacked .chips{gap:4px}
  table.stacked td>.pill,table.stacked td>.chip,table.stacked td>.btn,table.stacked td>a.btn,table.stacked td>.tick,table.stacked td>.cross{justify-self:start}
  table.stacked td[data-label=""]{display:flex;flex-wrap:wrap;gap:6px;padding-top:8px}table.stacked td[data-label=""]>.btn{flex:1 1 auto}
  table.stacked td>div.small{display:block}
  table.stacked td[data-label=""]::before,table.stacked td:not([data-label])::before{content:none}
  table.stacked td:empty{display:none}table.stacked tr.total-row td{border-top:0;font-weight:700}
  table.stacked td>div.small,table.stacked td .muted.small{display:inline}
}
/* touch devices (phones and tablets): comfortable targets everywhere */
@media (pointer:coarse),(max-width:720px){
  .btn,.btn.sm{min-height:40px;padding-top:8px;padding-bottom:8px}.btn.lg{min-height:48px}
  .tabs a,.tabs button,.seg button{min-height:38px;padding:8px 12px;display:inline-flex;align-items:center}
  .seg{display:flex;flex-wrap:wrap;max-width:100%}
  a.pill,.chips a.chip{min-height:36px;display:inline-flex;align-items:center;padding:6px 12px}
  .side nav a,.menu a{min-height:44px}
  .lnk,button.lnk{min-height:36px;padding:6px 8px}
  .tabbar button{min-height:var(--tab-h)}
  .queue .act .btn{min-height:36px}
}
/* deep-link target highlight */
.flash{animation:flash 1.6s ease-out}@keyframes flash{0%{box-shadow:0 0 0 3px var(--accent)}100%{box-shadow:0 0 0 0 transparent}}